Can I set the website's url for my restaurant to let the customer complete the order via Twerlo Fooder Platform?

Can I set the website's url for my restaurant to let the customer complete the order via Twerlo Fooder Platform?



First, we need to define what is the Orders selection button?
The Orders selection button contains the new Order link based on the customer's "RID" technology, and it is not a regular website or electronic link, so it is called "Orders Selection" and NOT "New Order".

You cannot place another link for the following reasons:

1- Twerlo Fooder is a full integrated system linked with the WhatsApp API servers, not just a regular WhatsApp number, and in the event that the link changes, the request service via WhatsApp is not considered effective, but rather the service of directing the customer to the request through the site through WhatsApp or ChatBot.
2- The system and speed mechanism depends on the servers and technology of the Twerlo Fooder Platform, and any change that affects the customer's experience.
3- The customer's experience will be affected as he/she will lose the feature of ordering via WhatsApp without the need to log in.
4- The customer will lose the ability to access order updates and follow up on the request via WhatsApp.

To find out the differences between Twerlo Fooder system and the automatic response via WhatsApp or ChatBot, please click here.

More demonstration...
In every new Order, a button is sent to the customer. The link is different. A new Order is created based on the customer’s choice, and all his/her data is already in the Order. The customer can only determine his/her Order. This service depends on "RID" technology.



Activating the response via WhatsApp or the automatic response is not considered a "Order via WhatsApp" service.
To find out the differences between Twerlo Fooder system and the automatic response via WhatsApp or ChatBot, please click here.





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