Managing Orders - Part 2 (View the order details and complete the order)
In this guide we'll focus in managing orders as they flow to your dashboard. Especially we'll learn how to view the order details and complete the order steps for the customer.
1] Using your cursor point to the left panel of the screen and click on Manage Order
2] Next, you should be able to see the button . Kindly click on it.
3] Choose View Details to open the Order Details Screen.
After you choose to View the Order details you will be presented with the following screen >>
The following short video will explains the process more thoroughly >>
Moving on with the Order Details the following screenshots explain more thoroughly >>
Scrolling down a bit. In case the customer questioned about the delay over the phone. You can always track the delivery process for every Order with the estimated time for arrival >>
Nevertheless, scrolling down the same screen, if the customer got into a phone call with the admin questioning about the items that been ordered? The admin would be always able to view the Items along with their Quantities, Unit Price and the Total Price as on the next screenshot >>
Lastly, you are always have the customer details within the Order details so you don't have to search anywhere else >>
Managing Orders - Part 3 (Print KOT)
In this guide we'll focus in managing orders as they flow to your dashboard. Especially we will learn how to print the KOT (Kitchen Order Tickets). * Login to the online Twerlo Fooder Platform using you login ...
Managing Orders - Part 1 (Accept, or reject orders from a single panel)
In this guide we'll focus in managing orders as they flow to your dashboard. Especially we will learn how to accept, or reject orders from the dashboard without viewing the details of the order. * Login to the online Twerlo Fooder Platform using you ...
Can I set the website's url for my restaurant to let the customer complete the order via Twerlo Fooder Platform?
First, we need to define what is the Orders selection button? The Orders selection button contains the new Order link based on the customer's "RID" technology, and it is not a regular website or electronic link, so it is called "Orders Selection" and ...
Modify Branch Details
This guide will let you explore the fields on the branch, in addition of how to modify the branch details. Please expand the image bellow to assist you in the process. * Login to the the online Twerlo Fooder Platform using you login credentials: ...
Edit User Details
This guide will let you explore the fields for the Users as how to edit user details. Please expand the image bellow to assist you in the process. * Login to the online Twerlo Fooder Platform using your login ...